Wild Royal Casino Company Information
Who Operates the Site and How We Treat External Content
The website wildroyal.app is operated by Royalcrest Entertainment N.V., a company incorporated in Curaçao.
| Item | Detail |
|---|---|
| Legal name | Royalcrest Entertainment N.V. |
| Jurisdiction of registration | Curaçao |
| Registered office | Kaya Flamboyan 14, Willemstad, Curaçao |
| Company and VAT numbers | Not published on this site, as the operator is not registered in the United Kingdom |
| Correspondence | [email protected] |
Links on our pages lead to outside organisations, such as the support services listed on the responsible gambling page. We do not control those websites and are not responsible for their content or availability, and a link is not an endorsement of anything sold or said there.
What Happens When You Question Content on This Site
Royalcrest Entertainment N.V. is responsible for the text, tables and figures published on wildroyal.app. RTP values, bonus amounts and payment timings are checked against the game studios and the current cashier before each revision. If you find a figure that no longer matches what you see in your account, write to [email protected] with the page address and a screenshot, and we correct the page or explain the difference.
Licence Details, Regulatory Position and Ownership of Content
The casino operates under a Curaçao eGaming licence issued in the Curaçao Gaming Authority framework.
| Item | Detail |
|---|---|
| Licence type | Curaçao eGaming gaming licence |
| Licence number | 8048/JAZ2024-117 |
| Licensed operator | Royalcrest Entertainment N.V. |
| UK Gambling Commission licence | None held |
Because this is an offshore licence, the site is not regulated by the UK Gambling Commission under the Gambling Act 2005, and UK statutory protections for licensed operators do not apply to it. Anyone reading from the United Kingdom should decide for themselves whether they are permitted to play.
The layout, text and images of wildroyal.app belong to Royalcrest Entertainment N.V. and may not be copied without written permission. Game titles, logos and artwork of Pragmatic Play, NetEnt, Play’n GO, Hacksaw Gaming, Nolimit City, Push Gaming, Microgaming, Thunderkick, Spribe, BGaming and Evolution Gaming remain the trademarks of those studios and are shown here only to describe the catalogue.
What Happens After You File a Complaint
Send the complaint to [email protected] with the word Complaint in the subject line, your registered email address and a description of the events with dates and amounts. We confirm receipt within 2 business days and send a reasoned answer within 14 days. If the reply does not resolve the matter, you may escalate it to the Curaçao Gaming Authority, the licensing body named above. We are not a member of an alternative dispute resolution scheme at present.
Contact Details
Company correspondence and legal queries go to [email protected], and our team reads it around the clock in GMT and BST. The postal address of the registered office is Kaya Flamboyan 14, Willemstad, Curaçao, and formal notices should quote your account email so that we can match them to your file.